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Refund Policy

Archenos operates multiple software products and digital services.

Because individual products may have different billing models and service offerings, refund eligibility is determined according to the refund policy of the specific product purchased.

Product-Specific Refund Terms

Each product operated by Archenos may define its own refund conditions, including:

  • Refund eligibility periods
  • Subscription cancellation rules
  • Trial policies
  • Non-refundable services
  • Enterprise agreements

Customers should review the refund policy associated with the product they purchased.

Subscription Cancellations

Where applicable, customers may cancel subscriptions according to the cancellation process provided by the relevant product.

Cancellation stops future billing but does not automatically entitle a customer to a refund unless stated in the applicable product refund policy.

Requesting a Refund

If you believe you are eligible for a refund, please contact us with:

  • Product name
  • Purchase date
  • Transaction details
  • Reason for the request

We will review requests in accordance with the applicable product terms and relevant consumer protection laws.

Contact

For refund-related inquiries, contact:

Email: [email protected]

Website: Archenos.com